Advantages of Working with a Travel Concierge
Your time is valuable, and you are busy.
Instead of spending hours online doing research and comparing choices, Wanderlust Concierge will expertly manage your travel plans for you. We take care of the leg work and complicated details to make things smooth & easy on you at every step of the journey - from ‘where to?’ to ‘welcome home’.
Other than saving your precious time & energy, here are the top 6 advantages that you’ll enjoy when booking with Wanderlust Concierge.
1.Personalization
Each and every option that we recommend to you will be carefully selected to match your specific needs and preferences, making every trip fully customized to you. This means instead of sifting through a hundred options on your own, you are presented with the top few that best align with your needs and preferences. Instead of a cookie-cutter package, we use our own in-house Flight Centre Holidays wholesaler to create exclusive experiences based on your preferred airline, ideal dates & times, hand-picked accommodations, and a selection of local experiences.
2. Care
Your happiness and comfort is always the priority, because we genuinely think of each of our clients like family. After all we are real people, travelling to real places in real time, and sometimes travel requires a personal, ‘human’ touch that a computer program just cannot provide. If I wouldn’t send my own loved one to a particular hotel, or on a certain flight route, I will say so; if I’ve heard negative feedback about a product or supplier, I will advise honestly. After all, we are here to help you make better, more informed choices about your travel so that you can relax and genuinely enjoy every moment of your trip.
3. Expertise & Responsibility
Like you would trust an accountant to manage your finances, or go to a real estate agent for help with your house sale, you can come to Wanderlust Concierge for expert handling of your travel plans. You are likely an expert at something: our thing is travel. Technical training, years of experience, and multiple resources are put to work when we help you plan a trip. Travel consultants like us have learned how to match travellers with products & experiences that they’ll love - but, it is also our responsibility to stay up-to-date on advisories, restrictions, news & updates, so that you are always informed and safe.
Let us keep up to date on the constantly changing world of travel. Let us present you with informed, personalized options to choose from. Let us manage the logistics and nitty-gritty details for you. This will let you relax, and enjoy.
4. Full Support
We always anticipate for our trips to go smoothly, but if COVID-19 has taught us anything, sometimes things just don’t go according to plan. When plans change unexpectedly or when things go awry, is when it can hugely benefit you to have a real person to call. Not a call centre, with an hour-long hold time, and a scripted robot. We are personally there for you every step of the way, available to talk to you and offer support, whenever and wherever it is needed. We, in turn, are supported by the international presence and reputation of Flight Centre, so there is a network of expert help available.
5. Relationships Matter
We have fostered relationships with many trusted suppliers of travel products around the world. We only recommend the products and suppliers that we know we can stand behind to deliver a consistent level of quality and customer satisfaction. Sometimes you will see material benefits to these relationships, in ways such as value-added extras included at no additional cost on your trip, or free upgrades and VIP treatment. Sometimes these relationships simply benefit you in the way a trip to a foreign land goes smoothly and seamlessly because the products we have recommended are reliable and of good quality. In the rare event that your experience does not live up to expectations, our relationships provide us with quicker avenues to get any concerns addressed in a timely and professional manner.
6. Inspiration
We are constantly learning about new travel destinations, experiences, and products (Jessica in particular is obsessed with unique hotels & resorts, and David loves off-the-beaten-path adventures). Once we get to know what our clients like, we enjoy sharing ideas or opportunities that you may not have thought of - such as alternative routes, stopover opportunities & open-jaw itineraries, new hotels or other products, fun activities in-destination, day trip ideas, great restaurants, and more.
It is wonderful to enjoy what you know and love, but one of the best parts about travel is also discovering something new that you may not have known about. (…That is, before booking with Wanderlust Concierge!)
It’s time for you to experience the personal, caring, and attentive service that travellers receive
when booking with professional travel experts like at Wanderlust Concierge.
